Practo We are entering the new year with a new high – the highest number of doctors listed in India.
Little over a year ago, we were an optimistic bunch with an idea that anyone, from anywhere in India should be able to find and book appointments with the best doctors for their problems; for FREE.
At that time, Practo Ray, our practice management software for doctors was already doing well in the market for 4 years; helping doctors manage their clinics and take care of their patients better. In September 2012, with a nascent database of doctors and the experience of bringing an idea to life, we decided it was time to be of more value to patients.
So we started out, humbly, from our base in Bangalore. This led to more experimentation, processes, automation, quality control. In this one year, we learnt, we were burnt, we cleaned up our wounds, our skins got thicker and we jumped right back. Several times. And today we have more than 75,000 doctor profiles belonging to more than 300 specialties, listed on Practo. Profiles which you can peruse and book appointments with for free, across the country.
We are not just proud of the quantity we’ve achieved, we are proud of the quality we provide. Each doctor on Practo is verified by our team. We gather extensive information from the doctors. We encourage doctors to get listed on their own and update their profiles. Their updates go through a rigorous check from our end. Only after quality assurance do we make information live.
Having a significant number like this, exposes us to interesting data and insights. Today we’d like to share some of them with you.
We understand the great responsibility that comes with this idea. A doctor is someone you trust with your life. And we are the ones you trust to find the right doctor. We thank you for placing your trust in us.
Wow.
A very good morning and a very happy New Year-2014.
As I go thru. the analysis of your service something very surprising comes to the fore.
Delhi records second highest number of listed doctors very close to Mumbai -The higest , yet it comes a 3rd place in booking daily appointments. Superceded by Bangalore and Hyderabad. A point to note here is that Delhi has a larger population than either Bagalore/Hyderabad.
This can conclude that doctors are subscribing to practo in delhi but not effectively using it OR that new entrants into practice with fewer patient turnover are using Practo in Delhi; Whereas doctors subsribing in Bangalore & hyderabad are the reverse of this phenomenon.
The same is happening with the speciality wise use of the software.
This analysis may give Team Practo an insight into what areas to concentrate & how to provide customer support to subscribers who are not using the SW effectively because eventually they will not re-subscribe. Simultaneously they may also rundown the utility of the entire SW based on there experience.
My opinion is that of a novice into interpreting analytics and maybe entirely wrong. I will have no qualms about being told something else by team practo.
I respect your efforts greatly and the brains behind the entire effort of Practo. As far as I am concerned , Iregard it an invaluable partner in my practice. My work has been easier and more accessible since I used Practo.
May the Almighty guide you further into greater heights and Bless all of you.
Once again wishing you a very happy yet-Laborious-New-Year
Hi Doctor Vineet,
You are absolutely right in your analysis that although we have the second highest number of doctors, they rank third in the number of appointments booked in Delhi. But this analysis is for Practo Search, where we have doctor listings and patients can search and book appointments with doctors online.
This is not an analysis for the software Practo Ray. Those stats are completely different and don’t affect the general public at large. Nevertheless, your feedback is noted and we are working on better customer support and training.
Thank you for your kind words and wishing you a fantastic new year 🙂
This software has really helped me to manage the appointments and regulate my clinical timings, as I am an orthodontist who generally visits many clinics etc
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