Practo Prime is the best visit experience you can get when you need to visit the doctor of your choice.

We’ve all been there. The uncomfortably packed seating, the constant fidgeting, the anxiety about whether it’s just a fever or something more serious. We’ve all wondered if we are at the right place and how much longer we need to wait before we get to see the doctor. We’ve all been there, and we know that visiting a clinic can be a very unpleasant experience. 

But does it need to be? We asked our clinic and hospital partners and of course, they were equally keen to address this massive pain point for their patients. But ofcourse, healthcare is as much about quality as it is about convenience. So we need a solution that provides both. 

Fortunately, quality is something we have been working for the past decade. For starters, we verify medical license for providers on the platform. You can check this via the green tick on the profile. We have their degrees to ensure they are classified in the right specialisation and you know you’re being treated by an expert. We also take pains to ensure their degrees, experience, location and fee are accurately mentioned. Above all, we collect millions of patient feedback which provide a great way for other patients to decide where to go. 

Last year, we took all of this foundation of quality, and added the convenience of technology through Practo Prime.

So, what is Practo Prime

Practo Prime is the best visit experience you can get when you need to visit the doctor of your choice.

An exceptional visit experience is assured when you book a Prime appointment
An exceptional visit experience is assured when you book a Prime appointment

Practo Prime assures you, the patient, :

1.   15 minute wait time: Prime clinics/hospitals commit to wait times as low as 15 minutes. Many patients experience even lower!

2.   24×7 instant booking: You can search and select the doctor after reading verified information and patient feedback. Book instantly any time of day or night by selecting the time slot that works for you.

3.   Assured consult with the doctor you booked: You will meet the doctor you booked. Not just his staff, or a substitute. The exact doctor you booked. Period.

4.   No extra charge: Pay the same fee as walk-in patients.

5.   500 rupees Practo Guarantee: We put money where our mouth is. If any of the Prime experiences assured are not delivered, Practo takes the responsibility and will refund you your consultation fee up to 500 rupees.

6.   It’s Free!: Did we mention it’s absolutely free for you? Practo does not levy any charges on patients to book and get this exceptional visit experience Prime delivers. It is absolutely free for you. You just need to pay the consultation fee at the clinic, which is the same that you would pay if you had not used Practo and walked in.

Prime is enabled by our technology that empowers the clinics and hospitals to deliver this exceptional visit experience to you. All you need to do, to get this experience is look for the purple Prime Badge on the profiles

Patients Love Practo Prime!

Patients love the Prime experience significantly more than the non Prime experience such as walk-ins.
Patients love the Prime experience significantly more than the non Prime experience such as walk-ins.

Prime has now been available for almost a year. We have thousands of clinics and hospitals who offer this exceptional visit experience to millions of patients. Patients too absolutely love Prime. In fact our recent patient survey showed that most patients rated their Prime experience 9/10 and would highly recommend it to others. We are really thrilled that so many patients love this so much.

We want to thank all of our clinic and hospital partners who committed to giving this exceptional experience to their patients. Their support has helped make Prime a success and more importantly, the healthcare experience much better for their patients.

We promise every one of our patients and clinic/hospital partners that we are not done. This is just the beginning. We have some exciting new features in the pipeline that will continue to make Prime the exceptional visit experience patients deserve and that clinics and hospitals want to deliver. Stay tuned for them and till then, if you need easy healthcare, just Practo it!

#DoGreat

Team Practo

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