Doctor Badges make way for the Most Robust Doctor Recommendation System

Practo.com has always been helping patients connect with the right doctors. In our continual quest to make doctor selection simple for all our users, we have made changes to Practo.com. As always, these changes have been designed keeping in mind our ‘patients first’ philosophy.

We have done away with the doctor badges on Practo.com and will be transitioning to a significantly more robust and comprehensive system which will make it easier for you to choose the right doctor based on reliable crowd-sourced recommendations.

This means, going forward, there will be no ‘Most Booked’ and ‘Most Revisitors’ badges on Practo.com.

Doctor Badges on Practo.com
Doctor Badges

Some of the reasons for removing the doctor badges on Practo.com are:

  • Badges were indicative rather than informative and hence didn’t really help you with decision making
  • With the launch of Practo Direct, it is not possible for us to track the number of appointments that are booked for doctors as we directly connect you with the doctors via phone and hence the badges will become inaccurate over time
  • The new patient story system that is in works, is much more reliable and comprehensive; and has thus made badges obsolete
Practo Feedback
Doctor Recommendations and Patient Stories

With the new Patient Story system patients will be able to make more informed decisions based on the number of recommendations and the nature of patient stories a particular doctor profile receives from other genuine & verified patients.

We hope that these changes will make choosing the right doctor for you even easier. In case you have any suggestions or queries please feel free to write to us at support@practo.com or call us at 9590-908-080.

So the next time you book an appointment with your doctor via Practo.com, do not forget to leave a note about your experience. This will help fellow users make more informed decisions based on your experience. After All, even you might have chosen the right doctor based on the patient story left by one of the users.

Practo

Practo is on a mission to make quality healthcare affordable and accessible for over a billion+ Indians. India’s leading integrated healthcare company it connects the entire healthcare ecosystem together – including patients, doctors, surgeons, clinics, hospitals, pharmacies, and diagnostics – to generate exceptional value and service for all, especially the end consumers.

As technology becomes an integral part of healthcare, Practo has also become an essential enabler in helping doctors understand the nuances of managing and securely storing all health data. Practo encrypts all data with 256-bit encryption, uses HIPAA-compliant data centers, and is one of the few healthcare companies to be ISO 27001 certified. Practo is present in 20+ countries, helping over 30 crore patients, by connecting them with 1 lakh+ verified doctor partners.

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