Turning the Tide of Dental Healthcare in India

In India, the approach towards dental care unfortunately remains largely reactive. Unlike the routine check-ups for other health concerns, dental care in India is often operated under the ‘fix-it-when-its-broken’ paradigm and is deferred until the individual experiences noticeable pain or discomfort making dental health one of the most preventive health issues in our country. 

What’s surprising is that this lack of proactiveness doesn’t stem from a resource shortage. India boasts the second-highest number of dentists globally, in fact, India exceeds the WHO’s recommended dentist-to-population ratio of 1:1700 by a significant margin (Ref). 

While this might seem underwhelming, Practo has witnessed a firsthand shift in attitudes. Over the years, dental awareness has steadily increased, reaching a broader and more receptive audience. In fact, our data reveals that dental consultations contribute to 10% of in-person consultations on Practo, and have the third-highest number of appointments on the platform. 

But despite these promising numbers, the dental landscape in India faces complex challenges. The persistent lack of awareness, coupled with the intricate task of finding the right dentist and navigating different treatment options can be enough to deter individuals from prioritising proactive dental care. So  what’s the solution, you ask? Studies suggest that addressing these challenges through information transparency, standardised quality markers, and clear treatment roadmaps can empower individuals and pave the way for a healthier future.

Introducing Practo Dental ClinicsA Premier Network of High-Quality Dental Clinics

Conceptualised to bridge the existing gap between the availability of experienced doctors and uncertainties patients carry with them, Practo Dental Clinics is a network of high-tech clinics in partnership with experienced dentists who have 15+ years of experience in the field, taking guesswork out of the equation. Offering standardised, high-quality treatment, our clinics provide patients with a wealth of information including detailed profiles of experienced dentists, patient testimonials, step-by-step procedure demonstrations, and comprehensive details about equipment, appointment availability, and pricing. This transparency empowers patients  to not only make informed decisions about their dental journey but also be proactive about them. 

Setting the Standard: Where Quality Takes the Lead

Practo Dental Care champions a quality-first approach, prioritising impeccable hygiene, top-notch quality standards, and rigorous infection control in all our clinics through strict adherence to international quality guidelines. Not just that, an internal team of highly qualified doctors conducts meticulous audits across the network to ensure that quality is consistent and never compromised. 

In a revolutionary first for the industry, Practo Dental Clinics also introduced the “Clinic Excellence Score” which is not just any score but something that puts control back into the hands of the consumers. Through a thorough audit process, our medical team meticulously evaluates every partner clinic based on state-of-the-art equipment, cutting-edge processes, hygienic practices, safety measures, and patient-centric convenience. These assessments and ratings are backed by 100+ customer and research-based evidence, creating a trusted marker for patients to identify the quality of clinics and their in-clinic experience right from the comfort of their home. In fact, we’ve placed such emphasis on quality that only Clinics with a 4+ rating are on boarded as part of Practo Dental Clinics.

Dr Alexander Kuruvilla, Chief Health Strategy Officer, Practo, Quality is at the core of healthcare and every healthcare entity is responsible for maintaining quality standards across practices. However, there is a lack of standardisation in quality metrics making it difficult to identify the right facility for patients healthcare needs. Practo Dental Clinics is built to bridge these existing gaps and develop a patient centric system in primary care beginning with Dental Care.”

Revolutionising Dental Care By Empowering Dentists And Patients Alike

Through Practo Dental Clinics, we foresee a future where streamlined, standardised, and transparent dental care elevates the patient experience and raises the quality bar for dentistry across India. 

But it’s not just about patients for us at Practo; our clinics empower doctors with valuable feedback for operational improvements, providing support in quality, technology, finance, and equipment upgrades. This seamless merging of the physical and digital realms creates a healthcare ecosystem that benefits everyone.

By prioritising quality-driven initiatives, Practo Dental Clinics isn’t just fixing smiles; it’s setting the stage for a dental revolution through standardised care . Through Practo Dental Clinics, we are establishing new benchmarks for quality healthcare delivery—one that brings about visible and tangible changes in people’s attitudes towards dental care and nurtures a collaboration of healthcare heroes working towards one goal: happier, healthier patients.


Practo

Practo is on a mission to make quality healthcare affordable and accessible for over a billion+ Indians. India’s leading integrated healthcare company it connects the entire healthcare ecosystem together – including patients, doctors, surgeons, clinics, hospitals, pharmacies, and diagnostics – to generate exceptional value and service for all, especially the end consumers.

As technology becomes an integral part of healthcare, Practo has also become an essential enabler in helping doctors understand the nuances of managing and securely storing all health data. Practo encrypts all data with 256-bit encryption, uses HIPAA-compliant data centers, and is one of the few healthcare companies to be ISO 27001 certified. Practo is present in 20+ countries, helping over 30 crore patients, by connecting them with 1 lakh+ verified doctor partners.

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