UHI: The Gateway to the ABDM Ecosystem

Through an interoperable system, UHI aims to increase doctor discoverability and make healthcare more accessible and inclusive to all. But how does UHI work and what are its benefits? Read to find out. 

The Ayushman Bharat Digital Mission is a flagship initiative by the government of India that is aimed at improving healthcare access and delivery in our country. While the current building blocks of ABDM such as ABHA ID, Healthcare Professionals Registry (HPR) and Personal Health Record (PHR) create an exchange of information among various stakeholders like doctors, patients, healthcare establishments and policymakers, the Unified Health Interface (UHI) brings all of it together to provide a seamless end-to-end experience for users. 

In simple terms, UHI uses an open network to allow healthcare providers from one Health Service Provider (HSP) platform (eg: Practo Ray) to provide teleconsultations, diagnostic and ambulance services to patients from another platform using a unified interface. Functioning just like the Unified Payment Interface (UPI), UHI will act as a backend technology that will allow a user to access services of multiple providers using just one single application and account. 

But, how does it help you? 

UHI has multiple benefits including improving access to healthcare for patients and enabling greater discoverability for doctors. While the goal of Ayushman Bharat Digital Mission is to digitize healthcare, UHI aims to take this a step further by making it easier for anyone using a smartphone with a working internet connection to book appointments, consult doctors online, find and avail services of diagnostic centers, blood banks, labs and ambulance operators. UHI also enables: 

    • Improved patient care: By enabling healthcare providers to access and share patient information including historic medical data and patient health history in real-time, UHI aims to reduce the risk of error and improve patient outcomes. 
    • Greater discoverability: Doctors providing services on UHI compliant HSPs such as Practo Ray can now consult a larger pool of patients seamlessly. 
    • Increased transparency: UHI can also increase transparency in the healthcare system by providing a clear record of a patient’s health history and treatment. This can help to reduce the risk of fraudulent activity and improve accountability within the healthcare system.
    • Enhanced public health: Having real-time access to health records of millions of patients, UHI can also improve public health by enabling researchers, policy-makers and healthcare providers to identify trends and patterns in health outcomes, as well as get alerts about potential outbreaks of diseases. 
    • Reduced costs and enhanced efficiency: Implementing UHI can also help to reduce healthcare costs by streamlining processes and reducing the need for manual data entry and other administrative tasks. This can help to lower the burden on healthcare providers and allow them to focus on the thing that matters the most— providing care.

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Overall, the UHI is a powerful tool that has the potential to greatly improve healthcare access and delivery in India by not only making it easier for patients to consult doctors, but also to prevent diseases, identify early risks and undertake proper preventive planning at a macro level. 

If you are a healthcare professional and would like to experience how UHI works first hand, please visit here.


Practo is on a mission to make quality healthcare affordable and accessible for over a billion+ Indians. India’s leading integrated healthcare company it connects the entire healthcare ecosystem together – including patients, doctors, surgeons, clinics, hospitals, pharmacies, and diagnostics – to generate exceptional value and service for all, especially the end consumers.

As technology becomes an integral part of healthcare, Practo has also become an essential enabler in helping doctors understand the nuances of managing and securely storing all health data. Practo encrypts all data with 256-bit encryption, uses HIPAA-compliant data centers, and is one of the few healthcare companies to be ISO 27001 certified. Practo is present in 20+ countries, helping over 30 crore patients, by connecting them with 1 lakh+ verified doctor partners.

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